Privacy Policy for Dawn Cripps Embroidery

Effective Date: 04.04.25

Dawn Cripps Embroidery (“we,” “us,” or “our”) values your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website www.dawncripps.co.uk, place an order, or contact us. By using our website, you agree to the terms outlined in this policy.

1. Information We Collect

We collect personal information in the following ways:

  • Personal Information You Provide: When you place an order, contact us, or sign up for our newsletter, we collect your name, email address, phone number, shipping address, billing address, and payment information.

  • Automatic Data Collection: We collect information automatically when you visit our website, such as your IP address, browser type, device information, and the pages you visit. This is collected using cookies and similar technologies to improve your browsing experience.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To process and fulfill orders, including shipping and delivery.

  • To respond to your inquiries and provide customer support.

  • To send marketing communications, newsletters, and promotions (if you have opted in).

  • To improve our website and services by analysing website traffic and user interactions.

  • To comply with legal obligations and resolve disputes if necessary.

3. How We Protect Your Information

We take the protection of your personal information seriously. We use industry-standard encryption methods (such as SSL) to secure sensitive data during transmission, and we follow best practices for data storage. However, please note that no method of transmission over the internet is completely secure, and while we strive to protect your personal data, we cannot guarantee its absolute security.

4. Sharing Your Information

We do not sell, rent, or lease your personal information to third parties. However, we may share your information with trusted service providers who help us operate our website, fulfill orders, and provide customer service. These third parties are contractually obligated to protect your information and only use it for the purpose for which it was provided.

We may also share your information when required by law, such as to comply with a subpoena or legal process, or to protect our rights, property, and safety.

5. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience. Cookies are small files stored on your device that help us remember your preferences and track your activity on our site. You can control cookie settings through your browser, but disabling cookies may affect the functionality of the website.

6. Your Rights

You have the following rights regarding your personal information:

  • The right to access the personal data we hold about you.

  • The right to request correction of inaccurate or incomplete data.

  • The right to request deletion of your data (subject to certain exceptions).

  • The right to opt out of receiving marketing communications at any time.

If you would like to exercise any of these rights, please contact us at info@dawncripps.co.uk.

7. Links to Other Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to read the privacy policies of any third-party sites you visit.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make changes, we will post the updated policy on this page and update the “Effective Date” at the top. We recommend that you review this policy periodically to stay informed about how we protect your personal information.

9. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal data, please contact us at:

Dawn Cripps Embroidery
Email: info@dawncripps.co.uk